Tuesday, April 23, 2013

Interceptor USA Problem

We have been slow posting lately.  Dad has been busy with one silly thing after another.
Our issue right now is with Novartis.  You may remember us barking about the 2012 Interceptor Shortage March of 2012.  We switched to daily pills, while eagerly awaiting the return of our monthly Interceptor pills.  Earlier this month we got a the below e-mail from our breeder Lil at Holhaven Collies. 
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Novartis has decided not to make Interceptor for the USA market anymore. We need this product for many herding breeds . In collie rescue it is a must to help collies with demodex. I was given this info - please contact Novartis and complain about this - they are going to cause the death of many animals because of this issue . Sentinel is not a satisfactory replacement. We want Interceptor back in the USA. You can register a complaint about this by calling Novartis Technical Products Support Group At 1-800-637-0281
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This makes us want to pretend the folks at Norvartis are fire hydrants.  It is a knucklehead move.  While our the daily pills from Oz are cheaper, a monthly pill is so much more convenient.  Dad fully intended to return to Interceptor after we run out of daily pills. 
Another thing that upsets Dad was the company telling folks that the production of Interceptor was going to resume soon.  A year is not a short time to a dog.  That is like over 2000 bicycles barked at. 
If you want, feel free in joining us and calling the fire hydrant heads at Norvartis. 
Wanting a piece of someones pants,
Essex & Sherman


Reilly / Denny Cowspotdogs said...

We read this a few days back and were not happy either. Reilly can't have any of those chew type treatments or beef flavored ones and the interceptor just worked so well with not side affects.....yep we will join in and use them as fire hydrants.

GizmoGeodog said...

This puzzles me...Why would they stop making a product that so many people rely on? It makes no sense...Has the company offered any explanation of its actions?



The plant making interceptor was shut down last year for FDA violations and they didn't give much warning. They created a PR nightmare for themselves. We go into it some in our post back in March 2012.

Essex & Sherman

Sam said...

I hate the way the company's (both pet food and meds) seem to jerk pet owners around. I think this just shows they don't really think of pets as family - just as a way to make money.


Collie222 said...

We ended up ordering Interceptor from Australia, as it's still being made over there. Many collie owners/breeders have been buying it for the last year through Vetnpetdirect.com.

Kess And Her Mama said...

Oh dear....That sucks. Hope that it gets resolved soon ;-(

Ludo van Doggy said...

I hope you get the pills back that you need. I know lots of my US friends has been writing to the pill people to complain!
~lickies, Ludo